Pekes Houses Privacy Policy

We are …
‘We’ or ‘us’ means Kildare Bourke-Borrowes t/a Pekes Houses, Nash Street, Golden Cross, Chiddingly, Hailsham, BN27 4AD, UK. You can Contact us, and the Data Controller is available through this contact.
By contacting us, using our services or visiting our website (‘our site’), you are accepting and consenting to the practices described in this Policy.

We collect information from you …
We may collect and process some or all of the following data about you:

a. Information you give us by filling in forms on our site, by corresponding with us by phone, e-mail or otherwise, and by other normal activity such as participating in discussion boards or other social media functions on our site. The information you give us may include your name, address, e-mail address and phone number, date of birth, and other personal information.
b. Information we collect about you.

When you visit our site we may automatically collect:

Technical information, including the IP address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
Visit information, including the full URL clickstream to, through, and from our site (including date and time), products you viewed or searched for, etc.

Information about you that we may receive from other sources …
We may receive information about you from third parties such as online travel agents or booking engines. When that data is collected from you, you should be informed by those third parties at that stage that it may be shared internally by us and/or combined with data collected from multiple sources.
We also work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

Information we receive from cookies
A cookie is a small file that we store on your browser or the hard drive of your computer, if you agree. Cookies contain information that is transferred to your computer’s hard drive. Our website uses such cookies to distinguish you from other users, and by continuing to browse the site you are agreeing to our use of our cookies.
To enable us to monitor the usage of our website and the success of our marketing, we may use analytics software such as Google Analytics which use cookies but collect information in an anonymous way.
Our Property Management System software is provided by Supercontrol, and to enable online bookings we use cookies provided by them.
You may configure your connected device to erase or block cookies at any time.

Uses made by us of the information
We will use the information about you to

  • Notify you about changes to our service
  • Ensure that content from our site is presented in the most effective manner for you and for your device
  • Occasionally inform you about new or enhanced features or prices of our standard products and services

Information we receive from other sources …
We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Disclosure of your information
You agree that we can share your personal information with:

  • Our suppliers and sub-contractors for the performance of any contract we enter into with them to allow us to provide services to you, and only where they are under a duty to deal with your personal data in accordance with the law.
  • With analytics and search engine providers, anonymously, that assist us in the improvement and optimisation of our site or business.

We use third party processors and we may share your information with them. The processing of this information will be in line with the third parties privacy policy. The third parties we use include, but are not necessarily limited to MailChimp, SuperControl, our card payment processors.

We will only disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply of services and other agreements; or to protect our rights, property, or safety & the safety of our customers, or that of others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where your personal data is stored
The data that we collect from you may be transferred to and stored at a remote destination outside the UK. By providing us with your personal data, you agree to this transfer, storing and/or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers or on secure servers operated by a third party.

The transmission of information via the internet is not always entirely secure. Although we will do very our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your Rights
You have the right (subject to certain restrictions) to request any of the following; we ask that you send such requests to our Contact details as listed above:

  • Access – to access all the personal data we hold about you;
  • Erasure – that we erase all personal data we hold about you, if that data is no longer being used for the purposes you have consented to or if you revoke your consent;
  • Portability – to copy or transfer the personal data we hold about you to another party.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
You have the right to lodge a complaint with the relevant GDPR and ePR supervisory authorities at any time.

Data Retention
We will not store your data for any longer than is necessary.
If you cease to use our services, your personal data will be anonymised for statistical purposes shortly after you stop using our services.

Changes to this Privacy Policy
Any changes we may make to our Privacy Policy in the future will be posted on this page and, if appropriate, notified to you by e-mail.

Terms & Conditions
Please also refer to our standard Terms & Conditions.